Shipping

We offer free shipping worldwide, but exceptionally additional charge may cost depending on the region. If you are applicable, we will notify you via email when you place an order. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We usually ship most orders via DHL Express for safer and faster shipping. If you prefer other carriers, please let us know by email when you place an order.

Yes, we can ship your order to a different person / address from the billing address. However, please note that all customs clearance fees that may cost will be charged to the recipient as a general rule. Please check our shipping policy for more information.

To ensure safe and reliable delivery to our customers, we normally do not deliver to a P.O. Box. If you have no other shipping address and you must have your order delivered to a P.O. Box, please contact us in advance for assistance.

Payment

Your payment will be in JPY when you place an order. To check how much the product will be in another currency, please use the currency converter button displayed on the left bottom for your reference. However, the rate may be different depending on credit card company, so we recommend you to check with your credit card company for more details.

Ordering / Purchase

We understand how important it is to make your gift look beautiful for your loved ones. However, considering that some parcels will be opened at the customs clearance, we do not offer gift wrapping for any products.

Product

Since the manufacturer makes only one size and no other size variations for certain products, all silk Kimono and some cotton Kimono are available in one size only. The size option in that case is displayed as "M," but it indicates "one-size-fits-all." However, many of the cotton Kimono / Yukata are available in M, L, XL, and some even available in "XL Wide" for the biggest size, but the manufacturer only makes limited number of the biggest size, so please contact us for the availability.

Other

Unfortunately, no. we are afraid we do not buy or deal in secondhand items / antiques.

Unfortunately, no. We are afraid we do not sell our products wholesale.

Call Customer Support

+81 75-761-8001

Email us

khc-ec_customer@amitacorp.co.jp