Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We usually ship most orders via DHL Express for safer and faster shipping. If you prefer other carriers, please let us know by email when you place an order.

Yes, we can ship your order to a different address from the billing address. However, please note that all customs clearance fees that may cost will be charged to the recipient as a general rule. Please check our shipping policy for more information.

Yes you can, but the shipping of your order will be via Japan Post's EMS (Express Mail Service) only. If you prefer a different carrier than EMS, please email us and provide another address that is not P.O. Box.

Payment

Your payment will be in JPY when you place your order. To check how much the product prices will be in another currency, please use the currency converter button displayed on the left bottom for your reference. However, the rate could be different depending on credit card company, so we recommend you to check with your credit card company for more details.

Ordering / Purchase

We understand how important it is to make your gift look beautiful for your loved ones. However, considering that some parcels will be opened at the customs clearance, we do not offer gift wrapping for any products.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Product

Since the manufacturer makes only one size and no other size variations for certain products, all silk Kimono and some cotton Kimono are available in one size only. The size option in that case is displayed as "M," but it means "One size fits all." However, many of the cotton Kimono / Yukata are available in M, L, and XL. Some even available in "XL Wide" for the largest size, but the manufacturer only makes small amount, so please contact us for the availability.

Others

Unfortunately, no. We are afraid we do not buy or deal in secondhand items / antiques.

Unfortunately, no. We are afraid we do not sell our products wholesale.

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